Frequently Asked Questions
Here are some of the most common questions we receive as the leading provider of HVAC services in Northwest Arkansas.
What services does Anderson Air provide?
We offer just about every HVAC service imaginable, including:
- Air purification
- Air conditioning repair
- Heating repair
- Duct leak repair
- Geothermal heating
- Thermostat installation
- HVAC system maintenance
We service both residential and commercial properties.
How soon can you arrive at my property for an HVAC installation or repair?
Because our services are in such high demand throughout the year, we recommend booking non-emergency appointments at least a few days in advance. If you’re in need of emergency HVAC assistance, however, our staff members are always on call.
Is Anderson Air insured?
Anderson Air is fully insured and licensed to provide HVAC services in the state of Arkansas. Feel free to ask us for proof of this when you get in touch – we want you to deal with confidence.
What do your assessment appointments entail?
During initial appointments, we send technicians out to assess your HVAC needs and identify the correct solution before providing a quote. This is an important step. We want to provide the correct solution the first time out of respect for your time and money.
Can you provide references?
In addition to our many positive reviews online, we can absolutely connect you with prior customers. Get in touch and tell us more about your needs. We’ll connect you with a prior customer who was in similar circumstances.
How long do your HVAC services take?
We can complete most typical HVAC installations within a single day. More complex installations (i.e. those involving central air conditioning systems) may require more time. Following your initial assessment, a technician will be happy to provide an estimate of how long the job should take.