What Our Customers Says?

Excellent

Based on 1409 reviews

The Anderson Air team—Chris, Zak, Tim (with over 20 years of experience), John, Conner, Brent, the rest of the install crew, and the call center staff—were very helpful throughout our installation process. Chris was here on Thursday and identified a refrigerant leak with our old system, and the install crew arrived the very next morning by 9:00 a.m. and immediately got to work.

The system was installed last Friday. We had follow-up visits on Sunday, Monday, and Tuesday to address some necessary adjustments and to work through the learning curve with our new Ecobee thermostat. Each visit was handled promptly, professionally, and without any sense of rushing or cutting corners.

Pricing was fair, clearly explained, and straightforward. There were no surprises and no attempts to upsell. Everyone we dealt with was courteous, patient, and respectful—especially toward my father and me—as we adjusted to the new system. Questions were answered thoroughly, and they made sure everything was operating correctly before leaving.

Overall, we appreciated the professionalism, honesty, and responsiveness shown by the entire Anderson Air team.

Response from the owner:Jimmy, thank you for the wonderful review and for recognizing Chris, Zak, Tim, John, Conner, Brent, the rest of the install crew, and our call center staff. We’re glad Chris found the refrigerant leak and that the crew arrived promptly the next morning to complete your installation. We’re also pleased our follow-up visits helped with adjustments and the Ecobee learning curve, and that every visit felt professional and thorough. We appreciate your comments about fair, transparent pricing and the courtesy shown to you and your father—thank you for trusting Anderson Air.

Jessie Cargill

Soul did a fantastic job he explained everything to me. Very courteous and professional. I appreciate that he took time and make sure everything was working properly before he left.

Response from the owner:Thank you, Jessie, for the kind words and for recognizing Soul's thorough, professional work. We’re glad he took the time to explain everything and make sure everything was working properly before he left. We’ll be sure to pass your compliment on to him and appreciate you choosing us.

Candice Kozark

Dalton was great. Very helpful and I highly recommend!

Response from the owner:Thank you, Candice! We're thrilled Dalton was great and very helpful, and we appreciate your recommendation. We'll be sure to pass your kind words along to him. We look forward to assisting you again.

Mandi Strickland

Dalton is the best! Overall great experience!

Response from the owner:Thank you so much for the 5-star review, Mandi! We're thrilled Dalton provided an excellent experience and will pass along your kind words. We appreciate your support and look forward to helping you again.

carol

He was very professional and a nice guy and i felt he was honest

Response from the owner:Thank you so much for the wonderful 5-star review, Carol! We're thrilled to hear that you found our team professional and honest. At Anderson Heating & Air Conditioning, we always strive to provide the best service possible. Your kind words motivate us to keep up the great work!

Cathie Snipan

Chris was excellent! In and out shortly!

Response from the owner:Thank you for the kind words, Cathie! We're thrilled Chris provided excellent, quick service and appreciate you taking the time to leave a review. We look forward to helping you again.

Cammie Landry

Conner had the heat back on in no time. He was very professional and knowledgeable.

Response from the owner:Thank you for the great review, Cammie. We're happy Conner got your heat back on quickly and that you found him professional and knowledgeable. We'll be sure to pass your kind words along. Please reach out anytime you need assistance.

Mary

So happy with their professionalism, quality of work, and products!!! Everyone I dealt with was knowledgeable, trustworthy, and a very hard worker!!! They care about their work. Chris Watson, Felix, Andy Davis, Tim, Zach, Justin, Cristian, Nathaniel, Josh, Bryan, Kegan, and John are some names I remember.

Response from the owner:Hi Mary, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Providing professional service, high-quality work, and trustworthy care is what we strive for every day. We'll be sure to share your feedback with everyone who helped make this possible!

If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your support!

Suzanne Stringer

Chris is always on time and courteous. He is very thorough with his inspections and explains everything and takes pictures to show you what he is talking about!
I appreciate him taking the time to inform me about my ac/heating unit..
I forgot to have my two intake duct filters changed out! They are in the ceiling.He explained to me how to work my thermostat and he checked heater. 5-10 minutes

Response from the owner:Thank you so much for the wonderful 5-star review, Suzanne! We're thrilled to hear that Chris provided such a thorough and informative experience during your service with Anderson Air. Your appreciation of his punctuality and attention to detail means a lot to us. If you ever need assistance again, we’re here to help!

Mickinzie Magarity

Excellent communication and very thorough with their maintenance.

Response from the owner:Thank you, Mickinzie, for the great review. We’re glad our communication and thorough maintenance met your expectations and appreciate you trusting us with your service needs. Please contact us anytime; we’re always happy to help.

Anderson Heating & Air Conditioning. I wish I had seen this before I had Bud Anderson come out yesterday. Cost us a tad over $400 and that was just diagnostics

D. M.

Anderson Heating and Air (not Bud Anderson). They’ve done good work for us at a much more reasonable price than other providers. 479-262-0017

R. H.

Chris W was awesome. Informative and concise.

Ethan R.

Victor did a great job helping get the system back up

Travis M.

Great! Nathan was professional and efficient. I’m really pleased I call them to check out my unit.

Sharon T.

This is my second time to call on Anderson and their tech Nathan. He is punctual, courteous and always goes above and beyond to explain to me what he is doing.

Rob P.

Great! But then we have relied on Anderson Heating & Air for over 30 years. They have provided service for two new homes we have had built as well as yearly seasonal maintenance.

Linda & Larry P.

They are really honest and have done good work for 40 years. I’ve done business with them for years. The company is family owned.